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Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

901
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
88%
Date Service Score Comments
Flights to Thailand
14-Aug-2018
Excellent

Customer Comments

Yes it was for the most well put together and e ticket steeate foward

Flights to France
14-Aug-2018
Excellent

Customer Comments

Yes

Flights to Qatar
13-Aug-2018
Good

Customer Comments

Booked tickets late at night last minute to travel the following day. Booking was smooth but was worried about the etickets as they didn’t come straight away but they arrived the following morning. Phew. Thanks

Flights to China
13-Aug-2018
Excellent

Customer Comments

Very helpful, patient and polite customer service.

Flights to India
12-Aug-2018
Excellent

Customer Comments

10/10

Flights to South Africa
12-Aug-2018
Excellent

Customer Comments

It is good.

Flights to Somalia
11-Aug-2018
Good

Customer Comments

Good service

Flights to India
10-Aug-2018
Excellent

Customer Comments

Nice to travel with qatar flighf

Flights to Egypt
09-Aug-2018
Good

Customer Comments

Very good price. And very easy to buy.

Flights to Japan
09-Aug-2018
Excellent

Customer Comments

Price and Service were great

Flights to South Africa
09-Aug-2018
Bad

Customer Comments

Travel pack allowed me to book flights to a seat that was on the waiting list and actually was unavailable. The site allowed me to pay for it and a few hours later was notified it was not available and they would have to process a refund. I had booked my flights on Thursday the 2nd of August for a funeral on Monday the 6th of August. My refund was only processed on Saturday evening the 4th of August- so could not take my back up flight either due to not having the funds refunded in time.

I ended up not making the funeral due to this.

Flights to Afghanistan
08-Aug-2018
Excellent

Customer Comments

good services

Flights to India
08-Aug-2018
Good

Customer Comments

Good customer service.
We have used Travelpack on a number of occasions and have been satisfied.
Would recommend to family and friends.

Flights to India
07-Aug-2018
Excellent

Customer Comments

Prompt follow up. And asked for feedback show s ull care.

Flights to Turkey
07-Aug-2018
Excellent

Customer Comments

Great service. Nothing bad to say so for me that means 5 stars.

Flights to China
07-Aug-2018
Excellent

Customer Comments

very good

Flights - European
07-Aug-2018
Excellent

Customer Comments

Very friendly, efficient and charming was Valerie the lady who looked after me.

Anil Kumar

Flights to Finland
07-Aug-2018
Excellent

Customer Comments

Everything went to plan and the booking process was easy. Travel pack emailed me immediately with confirmation of my booking and flight itinerary

Flights to Finland
06-Aug-2018
Excellent

Customer Comments

All worked well, easy to use.

Flights to Qatar
06-Aug-2018
Excellent

Customer Comments

Very good