Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

967
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
90%
Date Service Score Comments
Flights to South Africa
19-Feb-2018
Good

Customer Comments

Easy to use

Flights to Canada
19-Feb-2018
Excellent

Customer Comments

Great price easy to use website. Tickets confirmed at price quoted within 12 hours from an out of hours booking

Flights to Thailand
19-Feb-2018
Excellent

Customer Comments

Simple transparent pricing and communication

Flights to United States of America
19-Feb-2018
Bad

Customer Comments

Cancellation charges are 100% of your ticket prices within 30 days of your flight and they WILL NOT try to help you change your ticket because it is not in theIr best interest. I LOST £586. BEWARE ALL WHO USE THIS DODGY, DODGY COMPANY!

Flights to Ukraine
19-Feb-2018
Excellent

Customer Comments

Very good professional service

Flights to Australia
19-Feb-2018
Excellent

Customer Comments

Excellent and simple booking.

Flights to India
18-Feb-2018
Good

Customer Comments

Buena experiencia

Flights to Indonesia
18-Feb-2018
Excellent

Customer Comments

No hassle easy to deal with

Flights to Canada
17-Feb-2018
Excellent

Customer Comments

Good customer service

Flights to U.A.E.
17-Feb-2018
Excellent

Customer Comments

Excellent

Flights to Philippines
16-Feb-2018
Poor

Customer Comments

I just don't understand why they want me to rate their service when I haven't yet tried to use the ticked? The service whilst buying my ticket I found easy enough although there were many ways they try to get as much money from me as possible. Very annoying! Trying to get extra payments for services that you would already expect to receive when travelling, they also charged me more for an extra 5 kilo of baggage than cedu Pacific airlines would charge me!

Flights to U.A.E.
15-Feb-2018
Good

Customer Comments

The price was right and they had what I wanted. I would buy from them again if the same applied.

Flights to Ivory Coast
15-Feb-2018
Bad

Customer Comments

Vous demandez trop de documents

Flights to Thailand
15-Feb-2018
Good

Customer Comments

Everything was good

Flights to Saudi Arabia
14-Feb-2018
Good

Customer Comments

selection of seats are not available during flight booking

Holiday to India
14-Feb-2018
Good

Customer Comments

Everything went very well with all the local agents friendly, courteous and always on time to collect us. I would be happy to recommend Travelpack and use them again

Flights to China
14-Feb-2018
Excellent

Customer Comments

Very quick and clear, very good service

Flights to Oman
14-Feb-2018
Excellent

Customer Comments

Impeccable

Flights to Thailand
14-Feb-2018
Excellent

Customer Comments

Used travel pack before and never had any issues with them.

Flights to Kenya
13-Feb-2018
Poor

Customer Comments

The service is good but very expensive everything