Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

2249
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
92%
Date Service Score Comments
Holiday to United States of America
28-Aug-2016
Excellent

Customer Comments

Having used Travelpack for several years now, it stands testament to their service that we come back time and again to book our travel/holidays. they are always very prompt in replying to questions or queries that you may have and make booking quite involved itineraries very easy. We have previously and recently recommended Travelpack to our friends. One thing we would like to see return is the breakdown on the quotation of the individual costs, flights, each accommodation, car rental etc, instead of just a total cost.

Flights to U.A.E.
28-Aug-2016
Good

Customer Comments

Problem with accepting my credit card payment not sure if the problem was at their end or the card provider.

Flights to Nepal
28-Aug-2016
Good

Customer Comments

None

Flights to India
28-Aug-2016
Good

Customer Comments

Good luck

Flights to Pakistan
27-Aug-2016
Excellent

Customer Comments

Booking first time and wasn't disappointed. Everything was clear. Will.definitely buy again from them

Flights to Thailand
27-Aug-2016
Good

Customer Comments

All went well and the price was the best on the market at the time.

Flights to Qatar
27-Aug-2016
Excellent

Customer Comments

Simple straightforward good service and I saved money on my airline tickets.

Flights to Qatar
27-Aug-2016
Good

Customer Comments

The booking was painless but is no different to any other online booking firm.

Unknown
26-Aug-2016
Bad

Customer Comments

I booked a hotel which said clearly no cancelation fees at all and when i wanted to cancel it they cahrged me 25 pound. Staff had no knowledge of the place. Whenever i called i spent most time on just waiting on call . Feel like being robbed

Flights to United States of America
26-Aug-2016
Excellent

Customer Comments

great

Flights to Thailand
26-Aug-2016
Excellent

Customer Comments

I can't fault the service I received, and when I emailed with a query the response was very prompt and helpful.

Flights to Pakistan
26-Aug-2016
Good

Customer Comments

Good competitive price.

Holiday to Sri Lanka
26-Aug-2016
Excellent

Customer Comments

Great service, very flexible, and appreciate client's needs

Flights to India
26-Aug-2016
Excellent

Customer Comments

I've been using Travelpack over the last 13 years, which i think says something in itself. This time round i thought i'd use the online service to book flights to Mumbai, rather than calling.

The booking was easily made and confirmation received within 15 minutes via email. The following day E-Tickets and correspondence received via email as per expectation :-)

Flights to Pakistan
26-Aug-2016
Excellent

Customer Comments

i have used this site for the first time and it was very quick and accurate. one of my friend told me about this site to book a ticket.
i highly recommend this site

Flights to Pakistan
25-Aug-2016
Bad

Customer Comments

I had purchased a ticket with them and they called me after 15 minutes to say that price isn't correct, which they already had taken out of my account and the price difference was £150+ and if didn't want it then it would take upto 2 days to get my money back!! Never again.

Flights to Qatar
25-Aug-2016
Excellent

Customer Comments

Very good service. If you need to call them it's only local rate . Will use again

Land only arrangements to United States of America
24-Aug-2016
Excellent

Customer Comments

The sales advisor (Rohit) that assisted with my booking was extremely helpful and professional. Thanks for all your assistance.

Flights to Canada
24-Aug-2016
Good

Customer Comments

Website good, but agents difficult to understand because not native English speakers. My needs were met.though it cost more than I expected.

Flights to Brazil
24-Aug-2016
Excellent

Customer Comments

Amazing, everything how it should be.