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(Outside UK): +44 208 585 4080
customer.support@travelpack.com

Travelpack Customer Reviews

Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

30/12/2012 by Mr R & Mrs P Flying to Istanbul
Generally very good. Have no heard of you before but as a frequent traveller will certainly check your site - together with a few others - in future.
12/06/2012 by Mr & Mrs H Flying to Mongolia
Very helpful staff + quick reply to an e mail question I had - many thnks
10/11/2011 by Mrs W Staying in London
i am very happy with the service I have received with my internet booking many thanks
19/12/2011 by Miss H Flying to Washington
Delighted to find a rarely available flight -- that another online operator couldn't book because of system failures -- at a brilliant price. Very happy.
03/01/2012 by Mr J & Mrs N Tailormade trip to India
I should like to express my thanks for the excellent service we received from your company during our stay in India. It was most impressive. We have fed back our
thoughts to our agent, WT and, furthermore, shall most certainly be recommending your company to others.
15/10/2013 by Mrs J & Mr M Holiday to Kenya
Hello

Thank you very much indeed for organising our wonderful trip to Kenya and Zanzibar. It was really great – a holiday of a lifetime.

Suleman our tour guide was very knowledgeable and really lovely – he went the extra mile to make sure that we saw as much as possible on the safari and we were very lucky indeed.

Our travel back day was a very long haul, but the ladies on the Emirates flight back finished a 24 hour haul off with a cake and a glass of champers for my birthday, thank you so much for organising this for me.

It was a lovely finish to a very memorable holiday.

Thank you very much again.
08/02/2013 by Mr & Mr L Flying to San Diego
I can't thank you enough for this and I'm astounded that you took the time and trouble to contact me and make the necessary arrangements. The airline, timings and of course cost are all considerably more preferable than the on line booking I made and I would have immediately opted for this itinerary if I had seen it. Yours is the highest possible level of customer service and way beyond my expectations. You're a top man and if ever you need a customer reference please feel free to point them in my direction or to quote from this e-mail. My friends will all be hearing about this!
17/01/2012 by Mr C Flying to Dar Es Salaam
The booking form was simple, straight forward and intuitive compared to other sites.
04/01/2013 by Mr C & Mrs C Flying to Toronto
very happy with all aspects of booking our holiday
08/09/2012 by Mrs T Flying to Edmonton
out standing service
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate