Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

2144
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
90%
Date Service Score Comments
Flights to Cuba
22-Jan-2017
Poor

Customer Comments

I asked for standard delivery when filling out the online form. I am quite confident i didn't make a mistake when filling this out.

I was charged an extra £7 for first class recorded delivery. I contacted to change to standard deliver. They were able to change the type of delivery, however I was not refunded the extra payment for the recorded delivery.

Flights to South Africa
22-Jan-2017
Excellent

Customer Comments

Quick,easy and a good price.

Flights to India
21-Jan-2017
Excellent

Customer Comments

Excellent service provid by Valri 👍👌🌟

Flights to India
21-Jan-2017
Excellent

Customer Comments

Hi

I am using Travel Pack for many year because staff knows excetly passagers needs and try to give tham the best fare and if it is tour than explains the everything in details for the passanger to make their mind .Staff is very polit and welcoming. Their service is wounderful.Try Travel Pack you will not go wrong.

Flights to Canada
21-Jan-2017
Excellent

Customer Comments

Great price, and excellent customer service with outstanding availability hours and speed of response.

Holiday to Spain
21-Jan-2017
Excellent

Customer Comments

I asked Travelpack to look into a holiday for myself and my family.
So far so good !!
You guys have found us a hotel which met all our requirements, and the process has been completely hassle free.
Will be recomending.

Flights to Philippines
21-Jan-2017
Excellent

Customer Comments

We are very happy for the great customer service.happy with the great deal aswell!thank u

Flights to Indonesia
21-Jan-2017
Excellent

Customer Comments

Excellent!!! The price of the flights to Bali was brilliant, we were able to put a 2 week holiday together cheaper than going to Spain, booking was easy and straight forward and good customer service.

Flights to United States of America
21-Jan-2017
Excellent

Customer Comments

Great customer service

Flights to South Africa
21-Jan-2017
Good

Customer Comments

It was good but could of done with a better/simpliar lay out

Flights to Ukraine
21-Jan-2017
Good

Customer Comments

All as it should be

Flights to India
21-Jan-2017
Good

Customer Comments

Got wat we wanted

Flights to South Africa
21-Jan-2017
Good

Customer Comments

So far so good, I have booked early and now comes the waiting game. Buying and paying is easy...and extremely good value.

Flights to South Africa
20-Jan-2017
Excellent

Customer Comments

Booking flight tickets was so easy and quick.

Flights to South Africa
20-Jan-2017
Excellent

Customer Comments

Very pleased with our deal for tickets to S.Africa very fast and efficient would recommend Travelpack and not hesitate to use them again.

Flights to United Kingdom
20-Jan-2017
Poor

Customer Comments

I was unfornunetly unhappy with my service as I ended up having to pay more after I had paid the amount I was quoted, I will not be using the service again.

Flights to United States of America
20-Jan-2017
Good

Customer Comments

Was very easy and got great price

Holiday to United States of America
20-Jan-2017
Excellent

Customer Comments

Excellent, friendly and was very accommodating with my requests. Prompt replies and good value.

Flights to South Africa
20-Jan-2017
Excellent

Customer Comments

Excellent process and customer engagement. I was kept informed all the way

Flights to Oman
20-Jan-2017
Excellent

Customer Comments

They are professional and they are good