Survey

Thanks for booking with Travelpack, to help us improve we are always keen to hear your feedback.
Please can we ask that if you have any queries relating to a current booking, you post these via our Feedback form instead, as responses to this survey are not constantly monitored.

Your Details

1. Have you booked a holiday/flight online before?

Yes

No

2. Before this booking, were you aware of Travelpack before?

Yes

No

3. Have you made a booking (either online or offline) with Travelpack before?

Yes

No

4. How easy did you find the information relating to your booking?

Very Difficult

Difficult

OK

Clear

Very Clear

5. How did you find the speed of our site (compared to others)?

Very Slow

Slow

OK

Fast

Very Fast

6. Overall how would you rate your booking experience?

Very Poor

Poor

OK

Good

Excellent

7. If you have spoken to our helpdesk, how did you find their service?

Poor

OK

Good

Not called

8. Are there any further comments or ideas you would like to share with us?
We would especially like to know about any areas where you have marked us down.